A phone call to our office is all that is required to book your relocation. You will need to provide us with the following information:

  • your preferred date of move
  • full addresses at both origin and destination
  • a contact phone number

In the event that you wish to have your belongings placed into storage, you will need to provide us with a forwarding address for correspondence

No, a deposit is not required

On completion of your relocation, our staff will provide you with a tax invoice that is payable on the day. Payment can be made by cash, cheque, Visa or Mastercard

We include transit insurance at no extra charge. This covers your belongings while they are on our truck if the truck is involved in any of the following incidents: collision, overturning, fire, flood and theft of the truck or from the truck. Insurance for stored belongings is the responsibility of the owner

Yes, we have a storage warehouse where we can store your belongings for short or long term

Prior to moving day you will need to pack all smaller items into sturdy boxes and label these with a description of the contents and destination room. Refrigerators, freezers and washing machines need to be emptied and the interior dried. All beds and cots will need to be dismantled. You will need to disconnect all electronic equipment including computers and peripherals, TVs, DVDs and sound systems. If you require assistance with any of these please advise us and our staff will be happy to help you

The first step is to give us a call to arrange an appointment so that we can meet with you and assess your moving requirements. We then provide you with a quotation which you submit to your employer. Upon confirmation of acceptance by your employer of our quotation, we liaise with your employer’s accounts department to finalise all details

Yes, we can ship any new furniture or cartons of products interstate and do so for many existing clients

Crichton Removals has staff who have been trained in prepacking of clients belongings, whether you would like us to pack all of your belongings or whether you would like to have the piece of mind from having us pack just the breakables — we can accommodate.

At Crichton Removals depot, we have a range of packaging available including standard tea chest cartons, book/wine cartons, portable wardrobes, tape, bubblewrap & paper. If required we can arrange to have your requirements delivered to your home when we are in your area, and bill you for the materials on your moving day.

No, but please be sure to take anything breakable out and pack into cartons. Please make sure that only the bottom 2 drawers of filing cabinets have files in them; anything above this needs to be emptied.

No, there is not. Unlike some companies who charge a minimum of 4 hours etc, Crichton Removals will only charge for the time taken to perform your relocation.

Before You Move

Notify the following people and services of your new details:

  • POST OFFICE – for redirection of mail
  • TELEPHONE – advise Telstra to disconnect phone 132200
  • GAS, ELECTRICITY & WATER AUTHORITY
  • OCTOR & VET
  • RETAIL ACCOUNTS – eg. Myer
  • INSURANCE COMPANIES – car, life, medical, household
  • BANK & FINANCIAL INSTITUTIONS
  • LOCAL COUNCIL
  • SUPERANNUATION
  • ACCOUNTANT & LAWYER
  • STOCKBROKER
  • EMPLOYER
  • SUBSCRIPTIONS – eg. magazines, Pay TV, ISP
  • CLUBS, PROFESSIONAL ASSOCIATIONS
  • RELATIVES & FRIENDS

Failure to Advise

The following may incur a penalty

  • TAXATION – land & income
  • ELECTRICAL REGISTRATION
  • VIC ROADS – vehicle registration & driving licences 131171

FINALLY

Arrange for your children to obtain a letter from their present school confirming their status.

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