Crichton Removals - Furniture removals, storage & packing services

Another very satisfied client says…

mariep — Fri, 06 Jan 2012 01:39:20 +0000

“This is the third time I have used Crichton as a relocation service provider. Each time the service has been excellent and that last move was no exception. Friendly, efficient and professional staff. A big thanks to everyone who was involved with my family’s move back to Melbourne and who made it work so well.

Cheers, Mike K.”

Crichton Removals – Excellence in Customer Service

mariep — Thu, 13 Oct 2011 23:53:02 +0000

Crichton Removals management and staff are very proud to announce that once again we have been awarded Highly Recommended status for Excellence in Customer Service by Australian Achiever Awards!

Crichton Removals attention to logistics and our commitment to our clients individual relocation needs ensures that on the day, everything runs smoothly and to plan. Whether it be a Geelong move or an interstate removal we maintain time and date flexibility in case of any unforeseen circumstances. Here is a sample of some the comments received by Australian Achiever Awards in relation to our customer service…

“We had a very difficult removal as we were moving into a home which had a ‘No Parking’ sign outside it. Consequently several removalist firms wouldn’t touch the job, but when I contacted Crichton they were completely in control of the issue. They liaised with Council on our behalf, so everything went smoothly. They were very professional and accommodating. They took great care with our goods and their customer service was excellent.”

‘I found everyone at Crichton Removals were easy to deal with and flexible in meeting our needs. They were prompt, they handled our goods very well, and their customer service was very good.”

“Crichton Removals gave us excellent value for money and they provided a high level of service. When there was an issue, they went above and beyond to fix the problem and make it right. The office staff, Shannon and Zoe do a fantastic job and are a pleasure to deal with because they are always happy and friendly. We found everyone to be very professional, with excellent customer service; so I have no hesitation in recommending them to others and I will continue to use them.”

Online shopping and bidding…

mariep — Wed, 31 Aug 2011 16:28:18 +0000

We at Crichton Removals understand the thrill & chase of online shopping & bidding!!

When you are bidding on an item that is too large to be delivered via general methods i.e. Aust Post etc – we are here for you! Simply call or email with the details of the item you are bidding for – whether it be an item/s of furniture, cartons, car parts or a new surfboard; together with origin & destination suburbs or postcodes; we will then be able to provide you with a quotation – generally the same day; along with estimated time frame of collection & delivery. By booking your online purchase delivery with Crichton Removals; you may expect to have your new purchase in your home in a very short amount of time & did I mention – our pricing is extremely competitive!!
Now…….. how is that for service??
Happy shopping / bidding! We look forward to hearing from YOU!

On 26th July 2011; Russell wrote..

mariep — Fri, 29 Jul 2011 04:00:01 +0000

We had Crichtons move us from Geelong to Gold Coast and from the very first call to the truck driving away after delivery we couldn’t be happier. The service was great, the guys doing the delivery were fantastic, not one thing scratched, broken or lost. They were on time and very helpful when moving things in.
Would highly recommend Crichton Removals to anyone and we couldn’t be happier! Fantastic job guys, you all deserve a huge pat on the back!
Russell M.

Tracey M (Brisbane) wrote…
Many thanks for your companies assistance with delivery of our conference table (and liaising with the antique’s dealer). Your company was a terrific assistance to us and if we have any more business in Victoria we will certainly use you and definately recommend you to other people
Tracey

Sigrid wrote…

mariep — Tue, 07 Jun 2011 04:51:53 +0000

I know its a while since I moved. I’ve had a few dramas since then, but have still remembered the terrific service I received from everyone I dealt with at Crichton’s (on the phone, Mike and the 3 guys on the truck). I can’t sing your praises highly enough. I felt in good hands all the way through, nothing was damaged, the guys worked hard and fast, were friendly and courteous and went out of their way to help with a couple of extra bits (eg. putting a tricky bed back together) and even offered to move the garden pots on a later trip if I didn’t manage them myself.

Thank you very much. Your excellent reputation is well deserved.

Fiona (moved Geelong Vic to Waurn Ponds Vic)

admin — Tue, 10 Mar 2009 04:50:04 +0000

“We would like to pass on our sincere thanks to you and your staff for the wonderful service during our recent move. They were a quiet, hardworking and efficient team. They were extremely respectful, friendly and nothing was too much trouble. As I am sure you know moving day is something you don’t want to do very often. Especially moving from a large home to a substantially smaller double storey home. Your staff made it look easy. Their pleasant, professional hardworking manner was very much appreciated. We will certainly use your moving service again in the future.”

Belinda (moved into storage for 3 years from Geelong; from storage to Ballarat)

admin — Tue, 10 Mar 2009 04:49:01 +0000

“I just wanted to pass on a very big thank you for your help moving and storing our furniture over the last three years. I am pleased to say not once was anything broken or damaged by your staff and we have been more than happy with the service you have provided. Please pass on our thanks to your staff.”

Geoff (moved from Labrador Qld to Geelong Vic)

admin — Tue, 10 Mar 2009 04:48:06 +0000

“My wife and I would like to express our sincere appreciation to you for all the support and assistance given to her and for ensuring the safe return of our belongings back to Geelong. Should any of our friends require the services of a reliable and efficient removalist we would have no hesitation in recommending you to them.”

Brendan (moved from Ripponlea Vic to Highton Vic)

admin — Tue, 10 Mar 2009 04:47:10 +0000

“I would like to congratulate the three guys for their professionalism and care they showed my wife and I in removing our belongings from our townhouse. As you know this was an extremely difficult job which required initiative and care. All three guys were a pleasure to deal with and any thing we asked of them was no trouble. Having a professional removal company to deal with has made the experience that much easier. Thanks again for your assistance.”

2008 Australian Achiever Award

admin — Sun, 01 Mar 2009 20:08:01 +0000

Crichton Removals are proud to announce that we are once again the winners of the Australian Achiever Awards for 2008 for excellence in customer service. This is a phenomenal result given that we have won this prestigious award for the second year running. Click here to read the full article…